At Varahi Accessories, we carefully check and pack every order before dispatch.

Because jewellery is a delicate and personal-use product, we generally do not accept returns or refunds for change of mind, personal preference, size issues, or simply because the customer no longer wants the product. This reflects the core position of the existing policy. varahiaccessories.com

Damaged, Defective or Incorrect Product

If you receive:

• A damaged product
• A defective product
• An incorrect product

you may request a replacement or exchange.

You must contact us within 24 hours of receiving your order. The existing policy specifically requires complaints relating to wrong, damaged, or defective products to be raised within 24 hours. varahiaccessories.com

Mandatory Unboxing Video

A clear and continuous unboxing video is mandatory for any claim involving:

• Damage
• Defect
• Missing item
• Incorrect product

The video must:

• Clearly show the sealed parcel
• Show the shipping label
• Record the complete opening process
• Clearly show the product and the issue
• Be recorded without cuts, pauses, or editing

Claims submitted without a valid unboxing video may not be accepted. This requirement is part of the existing policy. varahiaccessories.com

How to Raise a Request

Send your unboxing video, order details, and explanation of the issue to:

WhatsApp: +91 8989882169
Email: varahiaccessories@gmail.com

Our team will review the request and provide further instructions.

Product Condition

Any approved return or exchange item must be:

• Unused
• Unworn
• In its original condition
• Returned with original packaging, tags, cards, boxes, and accessories, where applicable

Used, altered, damaged after delivery, or incomplete products will not be accepted.

Return Shipping

Original shipping charges are non-refundable.

Unless otherwise confirmed by Varahi Accessories, the customer may be responsible for the cost of sending an approved return back to us. The existing policy similarly states that return shipping is not covered by Varahi Accessories. varahiaccessories.com

Replacement Timeline

Once the claim is approved and the returned item is received and verified, the replacement will be processed based on product availability.

The old policy mentions that defective/wrong items may be returned within 4 days after delivery and replacement may be delivered within 7 days. varahiaccessories.com

Refunds / Store Credit

Varahi Accessories generally does not offer cash refunds for regular returns.

Where a refund or adjustment is specifically approved, it may be provided in the form of a coupon code/store credit instead of a cash refund.

The existing policy states that approved refunds may be issued as a coupon code, with a validity of 1 year. varahiaccessories.com

Non-Eligible Cases

Return, refund, or exchange may not be available for:

• Change of mind
• Colour preference
• Size-related concerns where measurements were clearly provided
• Minor colour differences caused by photography or screen display
• Products damaged after delivery
• Used or worn products
• Missing packaging
• Sale or clearance items, unless defective or incorrect
• Claims submitted without a proper unboxing video
• Requests submitted outside the applicable reporting period

Order Cancellation

Once an order is processed, packed, or dispatched, cancellation may not be possible.

Contact Us

Varahi Accessories
Bitthal Nagar Lalghati, Bhopal – 462030
Phone / WhatsApp: +91 8989882169
Email: varahiaccessories@gmail.com
Website: www.varahiaccessories.com